Ace Reputations (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data in connection with our online reputation management services, including but not limited to, DMCA takedowns, de-indexing, privacy violations, and other related services.

By using our services, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users:

• Personal Information: Name, email address, phone number, and other identifying details you provide when you sign up for our services.
• Website and Service Use: Usage data, including how you interact with our website and services (e.g., IP addresses, device information, cookies).
• Scraped Data: We may also collect data related to your specified keywords to identify harmful content associated with them.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide our reputation management services, including content removal, de-indexing, and takedown services.
• To respond to your inquiries, requests, and provide customer support.
• To monitor and analyze usage of our website and services for improvements and marketing purposes.
• To send marketing information about our services.
• To scrap data relevant to your keywords and provide actionable insights.
• To comply with legal obligations and defend our rights.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: When you provide personal information through our website or during interactions with our services.
• Contractual Necessity: To fulfill our contractual obligations, such as delivering services requested by you.
• Legal Obligations: To comply with applicable laws and regulations.
• Legitimate Interests: For fraud prevention, ensuring the security of our services, and improving user experience.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties to help provide and support our services, including:

• Service Providers: We may share information with trusted partners who assist with the operations of our business, including payment processors, hosting providers, and legal partners.
• Legal Compliance: We may disclose information as required by law or to respond to legal requests, such as subpoenas, court orders, or other governmental inquiries.
• Protection of Rights: We may share information when necessary to protect our rights, the rights of others, and to prevent fraud or illegal activities.

5. Data Retention

We will retain your personal data for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely dispose of or anonymize your data.

6. Security of Your Data

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights Regarding Your Data

You have the following rights regarding your personal data:

• Access: You may request to access the personal data we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal data.
• Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise your rights, please contact us using the contact information provided below.

8. Ethical and Legal Methods for Content Removal

Ace Reputations does not engage in or promote any unethical, illegal, or unauthorized methods for content removal, de-indexing, or reputation management. We follow only legally approved, proven, and ethical methods to take down content based on legal grounds, such as DMCA takedowns, privacy violations, and valid legal judgments.

Our services adhere strictly to the applicable laws and regulations. Any attempts to remove content through unauthorized or unlawful means are explicitly prohibited, and Ace Reputations cannot be held responsible for actions taken outside the scope of our services.

9. Third-Party Links

Our website and services may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date of the revised policy will be updated accordingly. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Ace Reputations
Email: contact@acereputations.com
Address: California, USA

Effective Date: February 26, 2025